Legal

1 Introduction

Asaply Inc. ("asaply," "we," "us," or "our") is committed to protecting your personal data through transparent privacy practices. This policy explains what we collect when you text asaply or use our services, how we use it, and the choices you have.

2 Information We Collect

To run an errand on your behalf, we collect:

• Account details — your name and phone number.
• Request content — the messages you send asaply and the tasks you ask us to complete.
• Location (optional) — your location, if you choose to share it. See Location.
• Connected services (optional) — if you link another app or account to asaply, the information you authorize it to share.
• Order and payment data — items, merchants, pickup details, and payment authorizations needed to finish a request.
• Device, analytics, and usage metrics — basic technical data such as page views, clicks, browser/device details, referring pages, and approximate location that keeps the service reliable and helps us improve the experience.

3 How We Use Your Information

We use your information to provide the service, search and confirm options, process transactions, deliver support, prevent fraud and abuse, and improve how asaply handles real-world tasks. We do not sell your personal data.

4 Data Security

We use reasonable safeguards to protect your data, including encryption in transit and at rest. No system is perfectly secure, but we work to keep your information safe.

5 Third-Party Services

We rely on trusted third parties to help operate the service, process payments, and fulfill orders with merchants. These providers access only the information needed to perform their function and are bound by contractual confidentiality obligations.

6 Google User Data

Connecting your Google account is optional. If you connect it, you choose what asaply may access on Google’s own consent screen, and asaply uses that access only for the features below, and only in your conversations with asaply.

• Google Calendar (read) — asaply reads your upcoming events when you ask about your schedule (for example “what’s on my calendar today?”). It also reads your calendar’s time zone setting, so times are shown correctly. If you turn on calendar texts, asaply also checks the next few hours of your calendar to offer something useful at the right moment, such as a coffee before an early meeting. You can turn these texts off at any time by telling asaply. When you ask asaply to fit a meal into your day (for example “where should I get lunch between classes?”), it reads that day’s events — only when each one is and where it is, not what it is called — to find a free stretch and the dining hall you can walk to and from in time.
• Google Calendar (changes) — when you ask asaply to add or move an event, it makes that change and tells you exactly what changed. If the new time overlaps another event of yours, asaply may shorten or shift that event to make room, and tells you which one; you can undo the changes with one tap for 30 minutes. If you ask asaply to cancel an event it recently added for you, it removes it and you can undo that with one tap for 30 minutes. Before cancelling any other event, or changing an event other people are invited to, asaply shows you the exact change and waits for your approval. asaply only changes events on calendars you own, and never sends invitations or update emails to other people.
• Group chats — if you take part in a group chat with asaply, people in that chat can ask asaply to find a time you’re free (for example “when is Sam free tomorrow evening?”). asaply checks your calendar for free and busy times only and tells the chat when you’re free, in stretches of at least half an hour. It never shares what’s on your calendar, an event’s name or place, or why you’re busy. When everyone in the chat agrees to a time asaply proposes, asaply may add that plan to the calendars of the people who agreed. To stop this, disconnect Google.
• Gmail (read) — when you ask about your email (for example “did my order confirmation come in?”), asaply searches your mailbox and reads the sender, subject, date, and preview of matching messages. When you ask asaply to reply to a specific email, it reads that one message so it can write your reply. If you turn on email alerts, asaply looks at the sender, subject, and preview of new messages to decide whether one is worth telling you about.
• Gmail (send) — asaply sends an email only after showing you the exact draft — recipient, subject, and message — and receiving your approval of that draft. asaply never sends email on its own.

• What we store — the Google account email you connected and the access tokens Google issues, encrypted at rest. We do not keep a copy of your calendar or your mailbox. A draft email or proposed calendar change is kept encrypted only while it waits for your approval (at most about 30 minutes) and is then deleted, whether or not it was sent or made. So that you can undo a calendar change, the event’s previous time and title are kept encrypted for 30 minutes after the change and then deleted. Replies asaply sends you are saved in your conversation history; replies that contain information from your Google account are marked so they are excluded from search and summaries.
• How it is processed — information from your Google account is passed to our AI model provider (Google Cloud Vertex AI) solely to understand your request and write your reply. It is not used to develop, improve, or train generalized AI or machine-learning models.
• Who can see it — asaply staff do not read information from your Google account. It is hidden in our internal tools, and may be accessed only with your permission, when necessary for security purposes such as investigating abuse, or to comply with the law.
• Sharing — we do not sell Google user data, use it for advertising, or transfer it to third parties, other than our infrastructure providers acting on our behalf to provide these features. The only information from your Google account that other people can see is when you’re free, as described under Group chats.
• Disconnecting and deletion — text asaply “disconnect google” or use your asaply page: your tokens are revoked and deleted immediately, and any draft or proposed change still waiting is discarded. You can also revoke access at any time at myaccount.google.com/permissions. Deleting your asaply account deletes this data too.

asaply’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

7 Location

Sharing your location with asaply is optional. It helps asaply find places near you and make its suggestions more useful.

• How we receive it — only if you share it with asaply in Messages or Find My, or tell asaply where you are.
• What we keep — your most recent location, and recent location history that is deleted automatically within 90 days. Places you ask asaply to remember, like home or work, are kept until you ask it to forget them.
• How we use it — to provide asaply to you, such as finding places nearby and making suggestions. Our service providers process it only to complete your request.
• What we don’t do — we do not sell your location, share it with advertisers, or use it for advertising. Only team members who need it to run the service can access it.
• Your choices — stop sharing in Messages or Find My at any time. To delete your stored location, email legal@asaply.ai; deleting your asaply account deletes it too.

8 Your Rights

Depending on where you live, you may have the right to access, correct, delete, object to, or port your personal data. To exercise any of these rights, contact us at legal@asaply.ai.

Deleting your account. Text asaply “delete my account” (or “delete my data”) and confirm. Your account is deleted right away: asaply forgets you and stops using your information, and if you text again you start fresh. At the same moment we disconnect any apps you linked and delete what came from them (including all information from your Google account), your location history, and your food log. We keep an archived copy of your account record, your messages with asaply, and your orders and payments for up to one year after deletion, only to resolve disputes, prevent fraud and abuse, and meet legal obligations; it is not used for anything else, and it is then deleted. Records of payments may be kept longer where the law requires it. To ask about or remove that archive sooner, email legal@asaply.ai.

9 Cookies and Tracking

Our website may use Google Analytics and similar technologies to understand activity and improve the experience. We do not intentionally send message contents, payment data, SMS message bodies, phone numbers, or email addresses to analytics tools. You can control cookies and similar technologies through your browser settings.

10 Children's Privacy

asaply is intended for users 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us data, contact us and we will remove it.

11 Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and post the new version on this page.

12 Contact Us

Questions about privacy? Reach us at legal@asaply.ai.

1 Agreement to Terms

By accessing or using asaply, you agree to be bound by these Terms of Service and all applicable laws. If you do not agree, do not use the service.

2 Description of Service

asaply is a text-first assistant that searches nearby options, confirms timing and availability, and brings everyday errands to a payment-ready, completed state on your behalf.

3 Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use asaply.

4 Account Registration

You are responsible for the accuracy of the information you provide and for activity that occurs under your account. Notify us promptly of any unauthorized use.

5 Services and Transactions

asaply may place orders, arrange pickups, make reservations, and authorize payments with merchants and providers at your direction. You authorize us to act on the requests you send and remain responsible for the charges associated with completed tasks.

6 Prohibited Uses

You agree not to use asaply for:

• any illegal activity or fraud;
• requests that harm, harass, or endanger others;
• interfering with, disrupting, or reverse-engineering the service;
• distributing malware or attempting unauthorized access.

7 Fees and Payments

Certain features or completed tasks may involve service fees plus the cost of the goods and services you order. Fees are non-refundable except where required by law, and we may modify our fee structure with notice.

8 Intellectual Property

asaply and Asaply Inc. own all content, software, and functionality that make up the service. These Terms do not grant you any ownership in our intellectual property.

9 Disclaimer of Warranties

The service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

10 Limitation of Liability

To the fullest extent permitted by law, Asaply Inc. is not liable for any indirect, incidental, special, or consequential damages arising from your use of the service.

11 Indemnification

You agree to indemnify and hold harmless Asaply Inc. from any claims or expenses arising out of your use of the service or your violation of these Terms.

12 Termination

We may suspend or terminate your access to the service at any time, with or without notice, if we believe you have violated these Terms or to protect the service and its users.

13 Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles.

14 Changes to Terms

We may update these Terms from time to time. Your continued use of asaply after changes take effect constitutes acceptance of the updated Terms.

15 Contact Us

Questions about these Terms? Reach us at legal@asaply.ai.

1 The Program

asaply works over text. You text asaply (our main number is (628) 264-4787) and asaply texts you back, by iMessage or SMS, to find places, answer questions, and place orders you confirm. These Messaging Terms are part of our Terms of Service.

2 Your Consent

By texting asaply, including by scanning the code or tapping “Open in iMessage” on our website, you agree to receive text messages from asaply at the number you text from, some of them sent with automated technology. You confirm that you are the account holder for that number or have the account holder’s permission.

3 What We Send and How Often

• Replies — most messages answer something you sent: answers, order read-backs and confirmations, order updates, and sign-in codes or links you ask for.
• Messages we start — we may also text you first: an occasional question to help with your next order, a check-in after your first order, service notices, and alerts you turn on, such as calendar or post-run texts. You can turn off an alert you turned on by telling asaply.
• Frequency — message frequency varies with how you use asaply.

4 Cost

asaply does not charge for messages. Message and data rates may apply from your wireless carrier. Orders you confirm are paid for as described in Fees and Payments.

5 Opting Out

Reply STOP at any time to stop all messages from asaply. UNSUBSCRIBE, CANCEL, END, QUIT, and OPT OUT work too, and so does asking asaply in plain words to stop texting you. We send one message confirming you are unsubscribed, and nothing after it. While you are opted out we cannot text you anything, including sign-in codes. If you text asaply again later, messages resume and these terms apply again.

6 Help

Reply HELP for help, call or text our help line at (929) 717-5696, or email legal@asaply.ai.

7 Your Number and Privacy

We use your number to run your conversation and your orders, as described in our Privacy Policy. We do not sell your phone number, and we do not share it, or your consent to receive texts, with third parties for their marketing.

8 Delivery

Wireless carriers are not liable for delayed or undelivered messages. Messages can also be delayed or fail to arrive for reasons outside our control, such as coverage, device settings, or outages.